Best77 Privacy Policy — Your data, our responsibility

We collect certain information when you register and use our services at Best77. This data helps us improve service quality and keep your account secure. Below is a detailed list of the types of information we collect:

Best77 only collects information that is necessary to provide our services. We do not collect any unnecessary personal data. Protecting your privacy is our primary commitment.

Best77 uses the information it collects for the specific purposes listed below. Each purpose helps us maintain service quality and enhance your experience:

• Account Management: To create, manage, and secure your account.
• Identity Verification (KYC): To prevent fraud and meet legal obligations.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your issues and provide support.
• Platform Improvement: To analyze user experience and improve our services.
• Responsible Gaming: To monitor your gaming behavior and identify potential risk of addiction.
• Promotional Communications: To send you offers and updates with your consent.
• Legal Compliance: To meet AML and other legal compliance requirements.

Best77 never sells your personal information. However, certain situations may require data sharing in order to operate our services:

• Payment Processors: Limited information is shared with payment gateways such as Mobile Banking, Nagad, and others to process deposits and withdrawals.
• Game Provider: Data shared with the relevant game provider as needed to operate Live Casino games or slots.
• Legal Authorities: In response to a court order or a valid request from a government authority.
• AML Organization: With regulatory authorities to comply with anti-money laundering laws.

Before sharing your information with any third party, we ensure they follow the same high standards of data protection that we do. We have Data Processing Agreements (DPA) in place with all our partners.

Best77 uses cookies and similar tracking technologies on its website to help improve your browsing experience.

• Essential Cookies: Without these, the website cannot function properly — they keep your login session active and remember your language preference.
• Performance Cookies: Collects page load times and error data to improve site performance.
• Functional Cookies: To remember your preferences such as theme, language, and layout.
• Analytics Cookies: Anonymized data collection to understand user behavior.

Best77 does not retain your data longer than necessary. Different types of information are subject to separate retention policies:

• Account Information: For the full duration the account is active, and up to 5 years after closure (as required by law).
• Transaction Data: 7 years after the last transaction (as required by financial regulatory authorities).
• KYC Documents: 5 years after account closure.
• Customer Support Contact: Up to 2 years.
• Cookies Data: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.

Once the legal retention period has passed or the data is no longer needed, we securely delete or anonymize it.

As a Best77 user, you have several important rights over your own data:

Best77 strictly prohibits participation by anyone under the age of 18. The protection of minors is a top priority in our privacy policy.

• We do not intentionally collect personal information from anyone under the age of 18.
• If anyone registers with a false age and this is later discovered, their account will be immediately closed.
• Any minor's data in our possession will be deleted immediately.
• Parents may request the deletion of their child's data.

Best77 uses industry-leading security technology to protect your privacy. Our security infrastructure is regularly audited by independent third-party reviewers.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Regular Security Audits: Regular penetration testing conducted by third-party experts.
• Data Encryption: All sensitive data stored on our systems is kept in encrypted form.
• Access Control: Only authorized personnel may access data, and only for specific, legitimate purposes.

Best77 reserves the right to update this privacy policy as needed. However, we will always notify you appropriately before any changes take effect.

• For significant changes, you will be notified by email at least 30 days in advance.
• You can tell the policy has been updated when the "Last Updated" date at the top of the page changes.
• Continued use of the service after any changes will be considered your acceptance of the updated policy.
• If you do not agree to the updated policy, you may close your account at any time.

Our goal is to keep our privacy policy transparent and easy to understand at all times. If you have any questions about a change, our support team is always ready to help.

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our dedicated privacy team is always ready to handle all types of requests.